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Chat360 - Home

Getting Started

Start with Sign up on Chat360 portal.

gettingstarted

Building your bot

Get to know about the process of building the bot.

buildbot

Deploying the bot

Deploy your Web and WhatsApp bot.

deploybot

Tracking & Analytics

Keep track of your bot with tracking and analytics.

analytics

Live Chat

Get to know about the live chat feature.

livechat

Smart Campaigns

Understand the Campaign Schedular and Campaign Template.

campaigns

WhatsApp Business API

Understand the WhatsApp Business API.

whatsappbusiness

Chat360 Status

Get to know about status of Chat360.

chat360status

Chat360 & LeadSquared Integration

Easy integration of Whatsapp with Chat360 & LeadSquared.

integration

WhatsApp Chatbot

Find out how to create WhatsApp Template.

whatsappbot

Chat360 link shortening

Understand the link shortening feature.

linkshorting

Google Business Messages

How to work with Google Business Messages.

googlebusinessmessages

Compliance

Know how to activate opt-in & opt-out.

compliance

Mobile SDK

Understand the implementation of Mobile SDK.

mobilesdk

Settings

Understand how to block a number Configuration and Roles.

settings
image Chat360
  • Home
  • Getting Started
  • Building your bot
    • Component
    • Creating your bot
    • Designing your bot
    • Designing your voice bot
    • Voice Bot Component
    • Voice Bot Features
    • Voice Bot Analytics
  • Create your voice bot
    • Create a Gen AI Voice Bot
    • See Logs and Transcripts
    • Link Voice Number to a Bot
    • Knowledge Base and Prompt
    • Prompting Guide
  • WhatsApp Chatbot
    • How to create a WhatsApp template?
    • How to use WhatsApp lists, buttons and interactive messages
  • Line Messanger
    • Line Messanger
  • Deploying the bot
    • Web Bot
    • WhatsApp Bot
    • Telegram Bot
    • Voice Bot
      • Inbound and Outbound Calls
      • Voicebot Data
      • Assigning a phone number to a voice bot
    • Microsoft Teams Bot
  • Tracking & Analytics
    • Chatbot Metrics
    • Support Desk
      • Ticket Analytics
      • Agent Performance
    • Template Analytics
    • CTA Tracking Analytics
    • Bot Analytics
    • Feedback Analytics
    • NLU Engine
    • Campaign Analytics
    • Click To Direct
      • Click to WhatsApp
      • Click to Facebook
      • Click to Instagram
    • Reports
  • Live Chat
    • Overview
    • Live, Assigned & Archived Chat
    • Agent Assignment
    • Private Note
    • Send Template Messages
    • Block Number
    • Tags
    • Sticky Notes
  • Customer Hub
  • Database Hub
  • Integrations
    • LeadSquared
    • CleverTap
    • WebEngage
    • MoEngage
    • Facebook Leads
    • Zoho
    • ActiveCampaign
  • Campaigns
    • Scheduled Campaign
    • Voicebot Campaigns
    • Email Campaign
    • RCS Campaign
    • Web Push Campaign
    • WhatsApp Campaigns
    • Import Mapping
    • CTA Tracking
    • Templates
    • SMS Trace Codes Error
  • ‌Segments
  • Journeys
  • Ticketing
  • Social Monitoring
    • Facebook
      • Performance Analytics - Facebook
    • Instagram
      • Performance Analytics - Instagram
    • Google Reviews
      • Performance Analytics - Google
  • AI Hub
  • E-Commerce
  • Settings
    • How to block a number?
    • Configurations
    • Omnichannel and PII
    • Shopify Integrations
      • Shopify
    • Roles
    • Set Callback URL
    • Event Notifier
    • Multi-Factor Authentication
  • Chat360 Status
  • Chat360 link shortening
    • How to create a new link?
    • Short URL Analytics
  • Compliance
    • WhatsApp Opt-In
    • How to activate Opt-In & Opt-Out?
  • Mobile SDK
    • Android SDK
    • iOS SDK
    • Flutter SDK
    • React Native Chat360 SDK
  • API Documentation
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