Google Review offers businesses a complete overview of their customer feedback across all connected Google profiles. It simplifies the process of tracking, understanding, and responding to reviews, enabling brands to actively manage their online reputation.

• Key insights include:

• Overall Average Rating along with the Total Number of Reviews across all connected profiles.
• Business Account & Location-Specific Ratings, displaying the average rating and total reviews for each individual business account and location.
• Rating Overview, which shows the distribution of 1 to 5-star reviews for quick assessment of performance.
• A Sentiment Breakdown Pie Chart that visually represents reviews categorized as Positive, Neutral, or Negative, giving a snapshot of customer satisfaction.
• Month-Wise Rating Trends, helping identify changes in customer perception over time.
• Most Recent Reviews Metrics, highlighting the latest feedback to prioritize timely responses and engagement.